1. Information We Collect
When you submit an inquiry through our website, social media channels, or lead forms, we may collect:
- Your name
- WhatsApp / phone number
- Details about the service you're interested in (branding, marketing, website development, mobile app development)
- Your estimated project budget
- Any additional project details you choose to share
2. How We Use Your Information
We use the information you provide to:
- Contact you to discuss your project and schedule a call
- Understand your requirements so we can provide an accurate proposal
- Improve our services and marketing based on general inquiry trends
We do not sell your personal information to third parties.
3. How We Store Your Information
Your information is stored securely and is only accessible to authorized Bigwals team members involved in following up on your inquiry. We retain your information only as long as necessary to respond to your inquiry or maintain an ongoing business relationship with you.
4. Third-Party Services
We may use third-party platforms (such as Meta/Facebook Lead Ads, WhatsApp Business, and email services) to collect and manage inquiries. These platforms have their own privacy policies governing how they handle your data during transmission.
5. Your Rights
You may contact us at any time to:
- Request a copy of the information we hold about you
- Ask us to correct or delete your information
- Withdraw consent for us to contact you
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
This policy applies to information collected through Bigwals' website, social media pages, and advertising lead forms.
